Privacy Policy
Last updated: 18-11-2024
At Zwapper, we value your privacy as much as you do and have created this Privacy Policy to ensure your peace of mind. This Privacy Policy (the “Privacy Policy”), together with the General Terms and Conditions of the Site, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our Site, you are accepting and consenting to the practices described in this Privacy Policy.
You may contact the data controller for any questions related to how we use your personal data at Contact Us.
1. What Data Do We Collect About You?
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store, and transfer different kinds of personal data about you, grouped together as follows:
1.1. Identity Data: Includes first name, last name, or similar identifier.
1.2. Contact Data: Includes email address and telephone numbers.
1.3. Profile Data: Includes your username and password (encrypted), login and logout times.
1.4. Marketing and Communications Data: Includes preferences for receiving marketing from us and third parties, communication preferences, and any correspondence we've had with you. This also includes content you submit, such as posts, comments, personal preferences, opinions, complaints, and chats.
1.5. Technical Data: Includes the Internet Protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone settings, browser plug-ins, your internet service provider (ISP), your device, location, operating system, and other online identifiers.
1.6. Usage Data: Includes information about how you use our website, including URLs and page interaction details.
1.7. Aggregated Data: Such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data by law as it does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate percentages of users accessing specific website features.
Sensitive Information: We do not collect data such as race, ethnicity, religion, political opinions, sexual orientation, health, or biometric data.
2. How Is Your Personal Data Collected?
We collect your data using the following methods:
2.1. Direct interactions: You may provide Identity, Contact, and Profile Data when:
2.1.1. Registering on our website.
2.1.2. Subscribing to our newsletter.
2.1.3. Contacting us.
2.1.4. Participating in promotions.
2.1.5. Submitting posts, comments, complaints, or chats.
2.2. Automated technologies: As you interact with our website, we automatically collect Technical Data about your device, browsing actions, and patterns using cookies, server logs, and similar technologies.
2.3. Third parties or publicly available sources: We may work with partners (e.g., content providers and analytics services like Google Analytics) to improve our website and services. These companies may collect data in connection with your visits to our site. Refer to our Cookie Policy for more details.
3. How Do We Use Your Personal Data?
We only use your personal data for purposes that comply with legal obligations or legitimate interests, as outlined below:
3.1. Purpose/Activity Category of Data Legal Basis for Processing
3.2. To register you as a new user Identity, Contact, Profile Necessary for our legitimate interests (e.g., to maintain updated records)
3.3. To manage your account, notify you of policy updates, or send promotional information Identity, Contact, Profile, Marketing, Usage Performance of a contract, legitimate interests, or consent (for direct marketing)
3.4. To administer and secure the site, including troubleshooting and data analysis Technical Necessary for our legitimate interests (e.g., IT maintenance, security)
3.5. To deliver personalized content and advertisements Identity, Profile, Usage, Marketing Necessary for our legitimate interests (e.g., relevant advertising)
Note: You can revoke consent for marketing communications by updating preferences in your account or using the unsubscribe link.
4. Who Do We Share Your Data With?
We do not sell or trade your data. However, we may share it with:
4.1. Service Providers: Partners providing IT services, analytics, and targeted marketing.
4.2. Legal Obligations: Authorities requiring data under legal processes.
4.3. Corporate Transactions: In case of a merger, acquisition, or sale.
4.4. International Transfers: Data may be transferred outside the European Economic Area (EEA) only when appropriate safeguards exist.
Important: Gift card terms and conditions apply. For any issues, users should contact the relevant merchant directly.
5. Account Registration
5.1. Registration is not available to anyone under 18.
5.2. Registered accounts can be deactivated or deleted upon request, but some data may be retained for legal purposes.
6. Your Rights
You have rights under data protection laws to:
6.1. Access, correct, or delete your data.
6.2. Object to processing under certain conditions.
6.3. Withdraw consent for marketing.
For inquiries, contact us at Contact Us.
7. Data Retention
Data is kept only as long as necessary for legitimate purposes. Aggregated, anonymized data may be used indefinitely for research.
8. Security Measures
We employ physical, IT, and encryption safeguards to protect your data. Only authorized personnel have access to sensitive data.
9. Policy Changes
This policy is subject to updates. Continued use of the site implies agreement to changes.
10. Third-Party Sites
Once redirected to third-party sites, Zwapper's policies no longer apply.
11. Supervisory Authority
You may lodge a complaint with your local supervisory authority regarding data processing concerns, but we encourage you to contact us first.